Submission flows

Experian BillFixer™: Submit a bill for negotiation

Objective: Make it as easy as possible to navigate a somewhat complex bill submission wizard. Limit drop-offs, improve product understanding and address knowledge gaps.

Step 1: Select your provider

Step 2: Upload your bill

Step 3: Enter your PIN

Step 4: Negotiation prefs

Step 5: Opt in to texts

Step 6: You did it!

Tally: Apply for a credit line

Note: This product didn’t end up launching due to Tally’s shutdown in August 2024.

Objective: Demystify the process of applying for a Tally credit line. Proactively address user concerns and points of confusion to limit dropoffs.

Step 1: Review relevant info

Step 2: Confirm income

Step 3: Confirm PII

Step 4: Consent to terms

Step 5: Verify identity

Step 6: Enter code

Step 7: Unfreeze/unlock file

Step 8: Credit check

Step 9: Transfer to Tally